Lash Services

MS = Master Stylist | S = Senior Stylist

Frequently Asked Questions

Tips for post-lash application


  1. Avoid all forms of sweat-inducing exercise for 24 hours after application
  2. Refrain from touching your lashes
  3. Avoid all forms of extreme humidity for 48 hours afterwards, such as saunas, steam facials and hot baths
  4. Don’t rub your eyes, pull on the extensions or sleep face down on them
  5. Do not use eyelash curlers or perm the lash extensions
  6. Only use a certified lash cleanser around the eyes and clean them daily
  7. Brush your lashes gently with the supplied lash brush fluff them up and keep them neat
  8. Avoid using cotton tips or balls around the eyes, as the lint from them can get caught in the extensions
  9. Have an infill every 2 – 4 weeks to maintain their fullness




What is the difference between Classic and Russian Volume?


Classic is one 0.15-0.2 diameter extension per natural lash. Russian Volume is 3-6 0.07 diameter extensions per natural lash creating a full fluffy look while remaining light & flexible.




How do I keep my lashes looking their best for longest?


Keep them dry for 24hrs from the time of application - SUPER IMPORTANT for the glue to set. Avoid oil based products around the eyes - it can weaken the bond & cause premature lash loss. Don't use mascara! it clumps and contains oils that will cause your extensions to prematurely fall off.




Why not Pre-made Fans OR Cluster Lashes?


These not only damage your lashes but they are clumpy & uncomfortable. Want them thicker - go with our Russian volume handmade fans!




What are eyelash extensions?


Eyelash extensions are synthetic eyelashes that are attached on to natural lashes in order to add volume and length to natural lashes.




How long do eyelash extensions last?


In most cases, eyelash extensions should last as long as your natural lashes – an average of between 4 and 6 weeks. However, the longevity of them will also depend on factors such as general lifestyle, your daily cleansing routine, skin type, average lash growth cycle, the type of makeup products you use daily, and aftercare routine. Having an infill every 2 to 4 weeks will help maintain the fullness of your eyelash extensions.




Will eyelash extensions damage my natural lashes?


Having eyelash extensions applied is a safe and a pain-free procedure. Your eyes remain closed throughout the procedure and a professional adhesive is used to apply the extensions. The extensions are applied to the eyelashes themselves, and provided that they are applied correctly, will not cause damage to original lashes.




How long does it take?


Attaching the lashes normally takes anywhere from 1 to 2.5 hours for a full set. Infills will take anywhere from 30 minutes to an hour to do.




How do I choose the right set of eyelash extensions?


Differences between eyelash extension sets include the amount of lashes applied, how long your appointment is and how much it is costing. A longer appointment time will equate to more lashes being applied. When more lashes are applied, the end result will look better for longer. A few other deciding factors include your regular eye makeup routine, whether they are being applied for a once-off occasion or for everyday use, the thickness of your natural lashes, your budget and the amount of time you have available to have them applied.




How do I prepare for having eyelash extensions applied?


Start by ensuring that all eye makeup is removed with oil-free cleanser before your appointment. In cases where you want to have lash tinting done, this must be done a few days beforehand. If you have recently had an lash perm treatment, you will have to wait for at least 3 months before having extensions applied. Avoid using eyelash curlers on the day that the extensions are being applied and if you are sensitive to caffeine, it is recommended that you refrain from consuming it on the day as well. The extensions must be kept dry for the first 24 hours after application, so it is recommended that you gym, shower and wash your hair beforehand.





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